Terms of Service

1. Acceptance of Terms

Welcome to Demie.

By accessing or using Demie ("Demie," "we," "us," or "our"), including our website, messaging services, and AI-powered nutrition tools (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, do not use the Service.

2. Eligibility

You must be at least 13 years old to use the Service.

If you are under the age of majority in your jurisdiction, you represent that you have permission from a parent or legal guardian.

3. Description of the Service

Demie is an AI-powered nutrition and wellness assistant that may allow users to:

• Log meals and food intake
• Upload food images
• Receive nutritional estimates
• View summaries and trends
• Ask nutrition-related questions
• Receive general wellness insights

The Service is intended for informational and educational purposes only.

4. No Medical Advice

Demie is not a healthcare provider.

The Service is provided for general informational and educational purposes only and is not intended to be medical advice.

The Service does not provide medical advice, diagnosis, treatment recommendations, emergency assistance, or professional nutritional counseling.

Demie does not evaluate, diagnose, or treat any medical condition and is not intended to replace professional medical judgment.

Information provided through the Service should not be used as a substitute for professional medical advice.

You should always consult a qualified healthcare professional regarding any medical concerns.

If you believe you are experiencing a medical emergency, contact emergency services immediately.

5. Artificial Intelligence Disclaimer

The Service uses artificial intelligence and automated systems.

You acknowledge that:

• AI-generated content may be inaccurate, incomplete, or out of date
• Outputs may contain errors
• Results may vary
• AI-generated content is not guaranteed to be accurate, complete, or reliable
• The Service provides general informational content only and is not tailored to individual medical conditions

We do not guarantee the accuracy, reliability, completeness, or usefulness of any AI-generated output.

You remain solely responsible for decisions made based on information provided by the Service.

6. User Content

You may submit messages, photos, meal logs, and other content.

You retain ownership of your content.

By submitting content, you grant Demie a worldwide, non-exclusive license to host, process, store, and analyze such content solely to operate, maintain, and improve the Service.

7. Acceptable Use

You agree not to:

• Violate applicable laws
• Use the Service for fraudulent purposes
• Interfere with the Service
• Reverse engineer or extract source code
• Upload malicious software
• Harass or abuse others

We may suspend or terminate access for violations.

8. Messaging Services

Demie may communicate via iMessage, SMS, RCS, or other messaging platforms.

By providing your phone number, you consent to receive service-related messages.

Message frequency may vary. Carrier fees may apply.

You may opt out of non-essential messages at any time.

9. Subscription Services

Some features require a paid subscription.

Unless otherwise stated:

• Subscriptions automatically renew
• Billing occurs at the start of each cycle
• You may cancel at any time
• Cancellation prevents future billing but does not refund prior payments
• We do not guarantee uninterrupted access if payment fails

10. Third-Party Services

We rely on third-party services including cloud providers, messaging providers, AI providers, and payment processors.

We are not responsible for third-party availability or performance.

11. Privacy

Your use of the Service is subject to our Privacy Policy.

By using the Service, you consent to the processing of your data as described therein.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:

• AMOUNT PAID IN THE PAST 12 MONTHS; OR
• USD $100

14. Indemnification

You agree to indemnify and hold harmless Demie from claims arising out of:

• Your use of the Service
• Your content
• Your violation of these Terms

15. Termination

We may suspend or terminate access if:

• You violate these Terms
• Required by law
• Necessary to protect users or the Service

You may stop using the Service at any time.

16. Governing Law

These Terms are governed by the laws of the State of Washington, United States.

17. Dispute Resolution

Any disputes will be resolved through binding arbitration in Washington State, except where prohibited by law.

You agree to resolve disputes individually and waive participation in class actions.

18. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

19. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted with a revised "Last Updated" date.

Continued use of the Service constitutes acceptance of the updated Terms.

20. Contact

If you have any questions about these Terms, please contact:

[email protected]