Privacy Policy
Last Updated: July 12, 2026
Overview
Demie is an AI-powered nutrition assistant that helps users log meals, receive insights, and track wellness via SMS and messaging platforms.
This Privacy Policy explains how we collect, use, and protect your information.
1. Scope
This Privacy Policy applies to all users interacting with Demie via SMS, iMessage, RCS, or web-based interfaces.
2. Information We Collect
Personal Information
We may collect:
- Name (if provided)
- Phone number
- Messaging metadata
Nutrition and Wellness Data
We may collect:
- Weight
- Height
- Meal logs
- Nutrition goals
- Food photos
This information is used solely to provide and improve Demie's services.
Usage Data
We may collect:
- Messages sent to Demie
- Feature usage
- Interaction history
3. How We Use Information
We use your information to:
- Provide and operate the Service
- Generate personalized nutrition insights
- Improve Service performance and user experience
- Maintain safety, fraud prevention, and system reliability
We do not sell your personal information.
4. Third-Party Services
We use third-party service providers to operate the Service, including:
- Cloud hosting providers
- Messaging providers (SMS, iMessage, RCS)
- Artificial intelligence providers
- Payment processors
These providers may process your information solely to provide services on our behalf.
We do not sell or share SMS opt-in data or messaging data with third parties for marketing purposes.
5. AI Processing
We use artificial intelligence systems provided by third-party providers to process user messages and generate responses.
These systems may analyze your inputs to produce outputs.
AI-generated content may be inaccurate, incomplete, or out of date.
We do not guarantee the accuracy or reliability of any AI-generated content.
6. No Medical Advice
Demie is a wellness and informational tool provided for general informational and educational purposes only. It is not a medical device, healthcare provider, or provider of professional medical advice, diagnosis, or treatment.
Demie does not evaluate, diagnose, or treat any medical condition and is not intended to replace professional medical judgment.
The content provided by Demie should not be considered medical advice or used as a substitute for professional medical guidance.
You should not rely on Demie for medical decisions. Always consult a qualified healthcare professional regarding any medical condition, symptoms, diet changes, or treatment decisions.
Never disregard professional medical advice or delay seeking it because of information provided by Demie.
AI-generated content may be inaccurate, incomplete, or out of date. We do not guarantee its accuracy, completeness, or reliability.
If you are experiencing a medical emergency, contact emergency services immediately.
Your use of Demie is at your own risk.
7. SMS & Messaging Terms
By using Demie, you consent to receive service-related messages via SMS or messaging platforms.
Message frequency may vary. Reply STOP to unsubscribe. Reply HELP for support. Standard message and data rates may apply.
We do not sell or share SMS opt-in data or messaging data with third parties for marketing purposes.
8. Data Retention
We retain your information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
9. Data Deletion
You may request deletion of your personal data by sending "DELETE" via SMS or contacting support.
We may retain certain information where required for legal, billing, fraud prevention, or security purposes.
10. Security
We implement reasonable technical and organizational safeguards to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Demie is not intended for users under the age of 13.
We do not knowingly collect personal information from children under 13.
12. International Users
If you access the Service from outside the United States, you understand that your information may be processed and stored in the United States or other countries where our service providers operate.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted with a revised "Last Updated" date.
Continued use of the Service constitutes acceptance of the updated policy.
14. Contact
If you have any questions about this Privacy Policy, please contact:
